Wellness Resources

Feeling stressed or overwhelmed?

TimelyCare provides you free, 24/7 virtual access to licensed providers for your medical and mental health needs. Start a visit anytime, from anywhere.

To enter you must create your profile by visiting timelycare.com/lmc or downloading the TimelyCare app.

 

  • How to access TimelyCare

     

    Create a profile on TimelyCare
    Or download from the Apple store or get it on Google Play
    *Use your school's login credentials

    TimelyCare access for faculty & staff

    Los Medanos College Partners with TimelyMD to Improve Student Health and Well-being

     Los Medanos College has teamed up with TimelyMD, the leading virtual health and well-being solution in higher education, to offer students free and equitable access to medical and mental health support through the TimelyCare platform.

    TimelyCare serves as a 24/7 virtual extension of campus health and counseling center resources, with a goal of improving student well-being, engagement, and retention.

    Through TimelyCare on their phone or other device, Los Medanos College students can now select from a wide-ranging menu of virtual care options from licensed physicians and counselors in all 50 states – at no cost and without the hassle of traditional insurance – including: 

    • On-demand medical care
    • Appointment-based medical care
    • On-demand mental health support (TalkNow)
    • Appointment-based mental health counseling
    • Basic Needs assistance
    • Digital self-care content

    The partnership with TimelyMD allows Los Medanos College to deliver a hybrid model of clinical care that combines the best of in-person and virtual care services. Benefits to students include:

    • Convenient 24/7 care – Physical and mental health issues often present themselves outside regular business hours, and TimelyCare makes seeking support or treatment as easy and convenient as making a video or phone call. Nationally, about 40% of mental health care visits through TimelyCare occur after hours.
    • Reduced wait times – Typical consultations for on-demand services through TimelyCare begin within 5-10 minutes – less than the amount of time it takes to walk across campus.
    • Diverse provider network – In addition to being from diverse backgrounds, TimelyMD providers are trained to be culturally competent. For example, more than 60% of mental health providers are BIPOC, and the platform also offers providers who identify as LGBTQ+, speak multiple languages and/or celebrate various religious traditions. Students can choose to meet with a specific provider or select the first available.
    • Peace of mind – TimelyCare is a safe, secure, and HIPAA-compliant platform that follows campus-specific protocols to facilitate care coordination and follow-up to ensure continuity of care. Integrations with leading learning management systems ensure students have even more on-ramps to in-the-moment support whenever they need it.
  • Frequently Asked Questions

    When can I access TimelyCare?
    Students have access to TimelyCare the day after they apply to Los Medanos College. You will have access to an account, once you receive your Welcome Letter from the college.

    How long do I have access to Timely Care?
    You will continue to have access to Timely Care after not being enrolled to the college for a year (fall and spring terms).

 

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