Information Technology
Systems Management and Technology Support
Our Mission:
The Los Medanos College Information Technology department is dedicated to the service of providing access and support to technology for the mission of student success. LMC IT provides leadership and expertise of technology infrastructure for the college with continuing advancements in the field.
LMC IT manages and supports for both Pittsburg and Brentwood campus sites, including:
- IT Service Desk operations for phone and web ticket reception.
- Datacenter server infrastructure, compute virtualization services, and data integrity.
- Computer labs, network access, software, mobile and cloud platform technologies.
- Virtual Desktop Infrastructure (VDI) and Virtual Reality (VR) systems.
- Technology design standards and procurement for faculty, staff, classrooms, and labs.
- Conference Center, Media and Events, smart classrooms (AV), and teleconferencing.
- Collaboration on new construction and facilities projects requiring technology design.
- Keeping the campus informed of emerging technologies.
In conjunction with the Technology Advisory Group (TAG), strategic initiatives involving technology are reviewed with constituent groups and guidance provided to the Shared Governance Council.
Want to see our Plan? [LMC Technology Plan 2022-2028]
Technology Systems Manager: Carl Chiu, cchiu@losmedanos.edu
Need Help?
For assistance with technology issues, please click the button below to enter a request or go to: https://help.4cd.edu.
Our IT service desk is completely web based. You will be able to report technical issues, ask for assistance, and request for equipment:
- Create a Ticket: Submit a request or report a problem.
- View quick references on common Questions & Answers (Q&A).
- Instructors: If you have questions about Canvas, how to use our instructional technology, or would like to request a Canvas sandbox course and one-on-one help, select LMC Technology Trainer as the Category and Group of your IT support ticket.
New to using a Zoom Phone and have questions? Please visit this site for FAQs and videos:
Do you have an event coming up that you want Audio-Video support for? Click the following button to reserve support for your next on campus event:
LMC Event Audio-Video Support Request
Contact IT:
LMC Information Technology
Located in the library at the Pittsburg Campus, 2nd level
Hours In-person by appointment: M – Th 8:00am - 6:00pm
LMC IT Service helpdesk: (925) 473-7767
District helpdesk: (925) 229-6888
Helpful sites: