My student is having trouble finding their LMC ID# and/or logging into their InSite
portal.
- Have student call the IT Help Desk: (925) 229-6888
How do I know the student is registered in the Dual Enrollment class?
- Student can share their registration confirmation page
- Student can share InSite portal tile "My Schedule" (classes are listed there)
- Contact K-12 Senior Coordinator for assistance Kgreen@losmedanos.edu
I can't login to my forms "signature" account, what can I do?
- Try using a different browser than the one you used previously. Sometimes saving passwords
creates conflicts on certain browsers. (Use Firefox instead of Chrome...etc.)
- Contact Dynamic Forms to assist with login at the following email address:
support@ngwebsolutions.com
How do I know where my student is in the Form Process?
- Have student check their InSite portal email for the latest communication from LMC.
- Contact LMC Forms specialist: asoto@losmedanos.edu
Once registered where does my student find their class?
- From the student's InSite portal, the class will be found on the tile named "Canvas". Please refer to LMC Academic Dates & Deadlines page here:
https://www.losmedanos.edu/dates/index.aspx