Center for Academic Support

Online Consultations 

 The Online Reading and Writing consultation service is currently available for students to receive Writing Support while face-to-face services are unavailable. 

Please note that this service is an email service and not delivered through Canvas. You will need to provide a current email for us to respond. If you do not get a response in the time frame posted below, please check your email and your junk mail before calling the number listed at the bottom of the page. 


Dear students, the online consultation service will be available during Spring Break, March 30th through April 2nd . We are trying our very best to respond to your requests as soon as possible, but the current turn around time may be up to 48 hours.   We are closed on Saturdays and Sundays, and closed Friday April 3rd.  Therefore, papers submitted on these days will  take longer to get a response.

If you do not get a response within the time frame posted above, please call 925-473-7591-Monday through Friday 9:00am- 5:00pm.


What can I expect from an online consultation?


 The Center’s mission is to provide writing coaching; consultants do not proofread or edit papers. We primarily look at global issues (development, organization, logic). We will direct your attention to style and grammar problems by marking areas of concern. On longer papers, we will mark only the first two pages for style and grammar convention errors. Please limit your submission to 5 pages. If your paper is longer, please select and submit the areas that concern you the most, and if possible, include your working thesis statement.

 How will I receive feedback on my paper? 

After receiving your paper, the consultant will provide feedback to you by using the insert comment function. The consultant’s comments will appear in the margin or inserted in the body of your paper.

When your paper is returned to you, please do the following:

  • Respond to any of the consultant’s questions.
  • Revise the paper and resubmit or visit the center if you wish and due date allows.
  • Revise and turn it into your instructor.
  • Remember that the ultimate responsibility for correctness and completeness of your papers rests with you.