Online Information & Resources

LMC Online Resources

Connecting People & Resources Together

Search the LMC Fall Schedule now online
LMC Food pantry Monday and Thursday for LMC students
Textbook buyback
Being Counted Benefits Students

Your mental & physical well-being is vitally important to us. Visit our community resources & links page

 

LMC is now delivering ALL classes & student services remotely. Here you will find information and resources to assist with navigating LMC's online classes and service resources for students, faculty and all employees

 
The Pittsburg Campus and Brentwood Center will remain closed to students, the public, and most employees until further notice.

All face-to-face classes and services have been suspended to minimize the spread of COVID-19. Please visit our COVID-19 page to learn more

Students: Please connect with your instructors via Canvas and check your College email often for updates. For assistance with LMC’s online support services, use the Live Chat feature on this website or call (925) 473-7434.

Have a question or comment? Let us know!

× 5/07/2020 @ 3:21pm Last update: Special Student Notice 
Students
Faculty
All Employees

Special Notice to Students:

  • Letters to students
     Message Regarding the Fall 2020 Schedule
    Summer & Fall Registration Dates
    Course drop information
    P/NP option 

    5/7/2020

    Dear Student:

    As we look beyond the coming summer session and towards fall, we continue to work closely with our local public health officials on how best to deliver instruction.  Like colleges and universities across the world, we are making critical decisions during an evolving situation, which requires flexibility.  At this time however, it appears unlikely that a robust in-person schedule will be feasible.  In order to provide some stability in your educational planning, we are planning for a mix of fully online and hybrid (partially online and partially onsite with social distancing measures) course offerings for the fall.  As you plan your schedule and register for the fall term, please be aware that the dates/times identified on course sections, will most likely be delivered via an online or hybrid format. Regardless of the final format, students should reserve the times listed in the schedule until further guidance is provided by the college or your professor. 

    Again, we want you to know we are here for you and will continue to support you however we are able. Hang in there as we near the final stretch of this Spring semester and we look forward to you continuing your education with us in the Summer and/or Fall.

     

    Summer 2020 Registration Postponed

    In our continued efforts to support the students of the Contra Costa Community College District in these uncertain times of the global pandemic (Covid-19), summer registration has been postponed to April 20 to ensure an accurate course schedule for summer 2020. While you may have already received a registration date/appointment for summer, we will be updating those dates to reflect the new registration start of April 20. 

    Please go to your InSite Portal beginning April 1, 2020, to view your revised registration date for summer.

    Questions? Please contact your college admissions and records office.

    Fall 2020 Registration Postponed

    In our continued efforts to support the students of the Contra Costa Community College District in these uncertain times of the global pandemic (Covid-19), fall registration has been postponed to May 18 to ensure an accurate course schedule for fall 2020. While you may have already received a registration date/appointment for fall, we will be updating those dates to reflect the new registration start of May 18.

    Please go to your InSite Portal beginning April 15, 2020, to view your revised registration date for fall.

    Questions? Please contact the admissions and records office.

    Course Drop Deadline Extensions, EW’s and Refunds

    The Contra Costa Community College District faculty and staff are committed to supporting you in achieving your educational goals. Due to the uncertain times we are facing with the global pandemic (COVID-19), the deadline to drop a course for full term courses has been extended through Friday, May 15, 2020. Students who drop a course (s) between March 1 and May 15 will be assigned a notation of “EW” (excused withdrawal) and will be issued a refund/credit for enrollment fees for each course that is dropped. 

    For students who have already dropped (March 1 or later) with a “W,” your record will be updated to reflect an “EW.” Moving forward, students who drop during the “W” period will be assigned an “EW.” Students will also receive a refund or credit for enrollment fees* for these courses by the end of the spring term.

    For those who have enrolled in a short term course,  the last day to drop the section is seven calendar days before the last day of the course. As with full term courses an “EW” will be assigned and a refund/credit issued for enrollment fees* for each course that is dropped.

    Students are encouraged to consult with a counselor prior to dropping a course to discuss other options and impact on progress. Students receiving financial aid should contact their college financial aid office to determine any impact dropping a course may have on your financial aid funds.

    * Please note the EW refund will only include the enrollment fees for the dropped course(s). Other student fees are not subject to refund. For more information the student fees web page.

    P/NP option extended

    The Contra Costa Community College District faculty and staff are committed to supporting you in achieving your educational goals. Due to the uncertain times we are facing with the global pandemic (COVID-19), the option to choose Pass/No Pass (P/NP) has been made available for all classes. Additionally, the deadline to select P/NP for a class has been extended for full term classes to Friday, May 15, 2020. For short term courses, the deadline is seven calendar days prior to the end of the course.

    Students who plan to transfer or attend graduate school are strongly advised to speak with a counselor prior to choosing P/NP, as this decision may impact admittance into transfer institutions and graduate schools, as well as affect how your GPA is calculated by those institutions.

    To request P/NP, please visit the webpage of your college Admissions and Records Office for the P/NP form.

     

 

Frequently Asked Questions

  • Frequently Asked Questions

    I need access to a computer, headphones, or a camera to complete my courses. Is there any support for me?

    There are limited resources available for students with high need. Please fill out the following LMC Student Support Form.

    I'm not in an emergency or crisis, and I want to talk to a Wellness Counselor or a Mental Health Therapist. How can I talk to someone?

    For non-urgent concerns, Counselors in the LMC Counseling Department can provide resources on self-care and help you access community based resources for other mental health or wellness needs. 

    For non-urgent concerns and up to 8 sessions of free therapeutic counseling, please use this link to request services from a JFKU Wellness Counselor.  Telehealth options are currently available. JFKU Wellness Counseling

    What should I do if I have LMC Library books checked out?

    The due date for ALL books has been extended to May 22nd. Please do not return books that you have currently checked out. No late fees will be charged during the closure. Notices and updates about due dates will be sent to your InSite email address, and you can check the status of all items you have checked out by logging in to your Library Account. (Sign In > Click on your name > My Loans)

    I need some tutoring. How do I get help with that?

    We have a web page that list all the virtual tutoring services that are available at this time and their schedules for individual time with a tutor.

    I need to talk to someone in Admissions & Records, how do I do that?

    The Admissions & Records Department is providing services via phone at (925) 473-7500, or visit the admissions and records webpage to email or chat. 

    Can I still talk to a Counselor?

    Distance counseling appointments are available through video or phone with a Counselor. To schedule an appointment, please call our LMC General Counseling Department phone line at 925-318-1733 or you can book through the Counseling Website. You can also email a Counselor directly with any questions; a list of the Counselor emails and specializations are on the Counseling Website contact page. 

    Can I still talk to someone at Los Medanos College even if they are providing services online?

    We have limited phone service so please communicate via email or chat. If you would like to talk to someone during hours of operation, you can reach the Welcome Desk at (925) 473-7434.

    How do I stay up to date with changes during this time?

    Make sure you are checking your InSite email frequently. This is the only email that staff and faculty at LMC can contact you at.

    What if I do not have access to a computer or the internet? 

    Please contact your instructor for options on how to continue your course.

     

    Can I withdraw if I feel I cannot complete the course? If so, who do I talk to?

    Please talk with your instructor first, your instructor may have options for you. Please also consult with an LMC Counselor and Financial Aid Office before dropping a course as it may affect more than just your enrollment at LMC.

    How do I drop a class? 

    You can drop a course on your insite portal through the Plan-Progress tile.  If you are blocked from dropping a course online due to owing student fees or being on Academic Probation, you can email a request either by using the drop request form on the Admissions & Records Forms page or submitting an email request including course information to admissions@losmedanos.edu   BUT it must come from your student InSite email to authenticate your identity.

    What is an Excused Withdrawal? 

    If you drop a course between March 1, 2020-May 15, 2020, your course will be considered an “Excused Withdrawal” (EW). This means that you will get a refund for the course you dropped and it will not count towards your allowable 3 attempts towards taking a course. 

    Note: For Anatomy, Physiology and Microbiology, you can only attempt these courses two (2) times and an Excused Withdrawal (EW) will not count towards these two attempts. For more information, please contact Admissions. 

    Is the library open?

    The library is closed until further notice but they have online resources available.

    What is the turnaround time for a response?

    There is a 24-hour response window Monday-Friday and 48-hour response window on weekends. If there are assignments due over the weekend, communicate with your instructor to create a communication plan.

    Will I still receive my financial aid disbursement?

    All scheduled financial aid disbursements will continue.

    How do I get help with Financial Aid?

    The Financial Aid Office is open and providing remote services through email and phone.
    Phone: 925-473-7525

    Your Financial Aid Representative is based on the first letter of your last name and you can email them directly. 

    Last Names: A - E
    Beverly Buibbui@losmedanos.edu

    Last Names: F-L
    Faidra Lopezflopez@losmedanos.edu

    Last Names: M -N
    Tamara Carreontcarreon@losmedanos.edu

    Last Names: O-R
    Deborah Baskindbaskin@losmedanos.edu

    Last Names: S-Z
    Eva Monteverde,  emonteverde@losmedanos.edu 

    More FAQs at the CCCCD website

 

Getting Started with Online Classes

 

Support Services

  • Student Support Resources

    Highlighted services:

    LMC Tutors are online

    Need help with any subject?
    Our tutors and labs are virtually online to help you. Visit the tutoring web page to learn the different ways and to view the different schedules.

    LMC Tutoring

    Peer to Peer help

    Need some tech help?
    Your fellow students are just a chat away to help you solve common problems with Canvas, Zoom, Microsoft office products and more!

    If they don't know the answer they will find someone who does!

    Peer 2 Peer Tech Support

    Counseling

    Distance Counseling 
    Providing phone, video, and email counseling and career exploration for new, returning and veteran students.

    Schedule an appointment

    Writing help

    Have a writing assignment?
    The Center for Academic Support has been providing online writing consultations for years. That's not all... they also provide peer tutoring in all subjects, not just writing!

     Center for Academic Support

    Transfer and career services

    Wondering about your future?

    Transfer and Career Services can help you explore your options and get ready for transfer. They can help you streamline the process and set you on the path that is right for you.

    Explore your options now

    For more information on our student services visit the links below:

    Legend:
    Live Chat Support   
    Email Consultations Support   
    Video Conferencing Support    
    Additional Support Services Support   

    Admissions and Records 
     Hours | Call: (925) 473-7500

    Financial Aid
    Expect to find:      
    Hours | Call: (925) 473-7525

    Getting Started at LMC
    Call: (925) 473 -7434

    Counseling & Guidance
    Expect to find:           
    Call:  (925) 318-1733

    Disabled Student Programs & Services (DSPS)
     Hours | Call: 925-318-1673

    Transfer & Career Services
    Expect to find:           

    Tutoring 
    Expect to find:           

    Food pantry
    Hours: Mondays & Thursdays

    Veterans Resource Center

     

  • Student Assistance Program (SAP)

    These are uniquely stressful times for everyone, filled with rapid change and uncertainty, and we expect that many people could find themselves in need of additional care and support.

    Los Medanos College (LMC) and Contra Costa Community College District (CCCCD) want to remind all of our students about a robust resource already in place called the Student Assistance Program (SAP).

    SAP stands ready to provide up to five (5) individual counseling sessions, per issue, per policy year, either in person, or by telephone or web-video conference for problems related to:

    • Childcare and eldercare assistance;
    • Daily living services (arranging help with errands);
    • Stress, anxiety, changes in mood, sadness;
    • Grief, loss or response to traumatic events (like COVID-19);
    • Financial or legal services; and/or
    • Concerns about use of drugs or alcohol

    These services can be accessed 24/7 either by calling 

    (800) 227-1060       (TTY users call 711)

    – or by visiting –

    https://members.mhn.com/external/public/default/login

    LMC/CCCCD Student login code:  ccccdstudent

    Use of these services is confidential between you, the SAP, and the individual professional providers with whom you are connected.  

    No personal information is shared with LMC or the District.

 

Frequently Asked Question by Faculty

Distance Education Professional Development Webinars for Faculty

  • LMC Library Resource Guide

    The LMC has provided an online resources page for faculty. It has information on how to embed library videos in Canvas and many more resources:

    LMC Library Faculty Resource Guide

  • Professional Development

    Grow yourself professionally with GROW@4CD

    grow at 4cd logo

    While working remotely, faculty, classified professionals, and managers are able to access thousands of professional learning opportunities through GROW@4CD/Vision Resource Center.  Simply log in to InSite and select the GROW@4CD tile. 

    Once on your welcome page, select “Learner Tab” and then click “Learner Home” from the drop-down list.  For more information, contact pd@losmedanos.edu.

     

 

  • Provider Resources Update

    As we are aware, the District provides exceptional benefits to our employees. As a result of the COVID-19 crisis, the District’s health benefit providers have delivered additional information for our employees. In addition to our current Benefit Overview for this fiscal year, below you will find the updates by each benefit provider.


    2019-2020 FISCAL YEAR BENEFIT OVERVIEW

    http://www.4cd.edu/hr/benefits/overview/BenefitGuide%202019-2020.pdf 

    EMPLOYEE ASSISTANCE PLAN (EAP)

    Pre-Recorded Webinars - The District’s Employee Assistance Plan provider, Managed Health Network, has supplied three pre-recorded webinars (links below) that address issues related to the COVAID-19 crisis such as working remotely.  


    Working Remotely: Being Productive and Connected

    https://attendee.gotowebinar.com/recording/2146794660256526083 


    Building Resilience

    https://attendee.gotowebinar.com/recording/7472139591503601164  


    Self-Care: The Care and Keeping of You

    https://attendee.gotowebinar.com/recording/2503577387485255694   


    EMPLOYEE ASSISTANCE PLAN – Links to Descriptions Below

    To setup a telephone or web-video conference, please call (800) 227-1060For on-line access, go to members.mhn.com and enter the company code “ccccd.”


    Employee Assistance Plan Description  English

    http://www.4cd.edu/hr/benefits/docs/EAP-Plan_Description_Summary-English.pdf 

    Employee Assistance Plan Description  Spanish

    http://www.4cd.edu/hr/benefits/docs/EAP-Plan_Description_Summary-Spanish.pdf


    KAISER PERMANENTE

    Kaiser updated their National Policy and developed a web resource on How to Protect Yourself and Get Care.


    Kaiser - How to Protect Yourself and Get Care

    http://kp.org/coronavirus


    Kaiser - Updated National Benefit Policy

    As of April 1, 2020, Kaiser Permanente is waiving member out-of-pocket costs for inpatient and outpatient services when treating COVID-19. Members who are diagnosed with COVID-19 will not have to pay co-pays or other cost-share related to their medical care and treatment of COVID-19, even if they have to stay in the hospital. This waiver applies to all admissions whose date of service is from April 1, 2020 to May 31, 2020 (unless superseded by government action or extended by Kaiser Permanente).


    This waiver of member out-of-pocket costs will apply to all places of service including, but not limited to, Hospitalization, Office Visits, Telemedicine, Emergency Room, and Urgent Care.


    This waiver also applies to inpatient medical, inpatient pharmacy, outpatient medical, and transportation costs associated with the treatment of a COVID-19 diagnosis.


    Kaiser Permanente’s updated national benefit policy applies to all fully insured benefit plans across all Lines of Business in all Kaiser Permanente regions (unless prohibited or modified by local law or regulation).

    ANTHEM BLUE CROSS

    Message from Anthem - During this time of stress and uncertainty due to COVID-19 our mission remains to improve lives and the health of our communities. We’ll continue to monitor COVID-19 and keep you informed of any new resources so you can stay focused on keeping you and your family healthy. Below are links to new resources.

    Anthem Blue Cross – Coronavirus FAQ

    http://www.4cd.edu/hr/benefits/docs/Anthem%20-%20Coronavirus%20FAQ.pdf 

    Anthem Blue Cross – Live Health Online 2020

    http://www.4cd.edu/hr/benefits/docs/Anthem%20-%20Live%20Health%20Online%202020.pdf


    Anthem Blue Cross – Live Health Online – COVID-19 ABC

    http://www.4cd.edu/hr/benefits/docs/Anthem%20-%20Live%20Health%20Online%20-COVID-19%20ABC.pdf


    Anthem Blue Cross – COVID-19 Symptoms – Sydney Care Mobile App

    http://www.4cd.edu/hr/benefits/docs/Anthem%20-%20COVID-19%20symptoms%20-%20Sydney%20Care%20moble%20app.pdf


    PENSION DYNAMICS

    Flexible Spending Account and Commuter Plan - Due to COVID1-19, a qualifying event such as the closing of a daycare and/or no longer commuting, employees may use the Flexible Benefit Enrollment/Revision Form and the Commuter Enrollment/Revision Form (links below) to change their status.


    Flexible Benefit Enrollment/Revision Form

    http://www.4cd.edu/hr/benefits/docs/Pension-Flexible_Spending_125_Plan-Enrollment_Form.pdf


    Commuter Enrollment/Revision Form

    http://www.4cd.edu/hr/benefits/docs/Pension-Commuter_132_Plan-Enrollment_Form.pdf 

  • District Office Communication Update

    4CD Communications Update

    April 8, 2020

    Colleagues,

    While much of the world around us has hit the “pause” button, our mission to educate our students carries on.  As shared last week, District administrative, senate and labor leaders met late yesterday to assess what facts we have and make decisions about the remainder of the spring and upcoming summer semesters.  Based on what we know now, the decisions outlined below were finalized.  We all continue to monitor the Contra Costa Health Services’ directives, as well information coming from the State, and will adjust accordingly. 

    SPRING 2020

    1.       All instruction for the remainder of SP20 will continue to be provided via remote instruction.

    a.       Final exams will be conducted remotely.

    b.       Classes and/or class components that can not be completed remotely will not be automatically cancelled.  Each college will continue to assess how best to proceed, evaluating options on a class-by-class basis.  The State Chancellor’s Office has already provided some additional leeway, such as allowing “Spring” classes to be completed by June 30, instead of May 22 in our case, under certain circumstances.  More details on options for hard-to-covert courses will be shared at your college.

    c.        For students, all will be given the option of changing their grading preference to “P/NP” for all classes.  Also, the late withdrawal deadline has been extended to May 15th.

     2.       All student and instructional support activities will continue to be provided remotely, where feasible, through at least the end of the SP20 term, or until the County/State shelter-in-place restrictions are modified or lifted.

    3.       All operational support activities will continue to be provided remotely, unless identified as essential services that require physical presence, until the County/State shelter-in-place restrictions are modified or lifted.

    4.       Graduation planning committees at each college are coordinating on how to offer virtual graduation experiences for our students.

    SUMMER 2020

    1.       All SU20 courses will be scheduled to be delivered via remote instruction.  A smaller subset of face-to-face classes will be held as “shadow” classes, which won’t appear on any published schedule, to activate quickly as late-start classes should the shelter-in-place orders be modified.

    2.       Student, instructional and operational support activities will continue being provided as they are now until the shelter-in-place orders are modified.

    FALL 2020

    1.       The traditional mix of face-to-face, online, and hybrid courses will be offered.  “Shadow” sections, which won’t appear on any published schedule, to be delivered via remote instruction will be developed for quick activation should the shelter-in-place order continue in some fashion into the fall.

    While the last couple of weeks was largely spent trying to figure out how to just get things done on a day-by-day basis, leadership realizes that a lot more training and professional development needs to be made available.  That will happen.  We have not only the challenges of remote instruction delivery, but for the summer term at least we likely will face completely remote admissions, counseling, and all other support activities.  Working together, it’s certain that we can rise to the challenges and deliver the support our students need.

    On a positive note, the news about resources and flexibility coming from our State Chancellor’s Office, as well as from the Governor, demonstrates that they recognize what we, and our students, need now to get through this crisis.  On the Federal level, the “CARES” legislation provides considerable funding, some for the District and some for direct student aid.   We’ll share more about our budget and financial situation as it becomes clearer. 

    The District website continues to be updated regularly and contains a link to the Contra Costa Health Services website where we go for the latest updates on COVID-19.  The link is here:  http://www.4cd.edu/covid19/default.aspx 

    Finally, the tone of State-level leadership has clearly shifted toward cautious optimism.  The measures put in place seem to be working to slow the spread of COVID-19.  We look forward to the time when restrictions begin being eased, even though it will likely be done gradually.

    Thank you, again, for your ongoing support of our students.  Stay safe.  

    Gene Huff

    Interim Chancellor

     


     

    March 31, 2020

    Colleagues,

    As communicated last week, Contra Costa Health Services’ prior shelter-at-home order was in effect through April 7.  Yesterday, CCHS issued a press release indicating that they would soon be extending the order through at least May 3 and the new order was issued this afternoon.  In anticipation of the new order, District administrative, senate and labor leaders met earlier today and based on the CCHS announcement, the following recommendations have been made and will be finalized by District leadership on April 7, after constituency group consultation: 

    1.       All instruction for the remainder of SP20 should plan to be conducted via remote instruction.

    a.       Final exams should plan to be conducted remotely.

    b.       Classes and/or class components that can not be completed remotely will be addressed at each college beginning the week of April 6.  Proposals for alternative instruction will be considered by College leadership.  Academic Senates will begin discussing a process for evaluating alternatives to remote instruction starting April 6.

    2.       All student and instructional support activities should plan to continue to be provided remotely, where feasible, through at least the end of the SP20 term, or until the County/State shelter-in-place restrictions are modified or lifted. 

    3.       All operational support activities will continue to be provided remotely, unless identified as essential services that require physical presence, until the County/State shelter-in-place restrictions are modified or lifted.

    4.       All events, including in-person graduation ceremonies, scheduled for April or May are postponed or cancelled.  Where possible, alternatives to in-person events will be considered in lieu of cancellation. Graduation planning committees at each college are exploring opportunities to provide virtual graduation experiences for our students 

    With the CCHS announcement coming out early, we thought it was important to share the direction District leadership was going.  There is no indication that the restrictions in the current order will be dramatically revised or lifted, even after May 3, so it makes sense to plan for the status quo in the short-term.  It’s also likely that once restrictions begin being eased, it will be done gradually, with the size of allowable gatherings being increased over a period of time.  We need to consider that likelihood in planning to return to in-person operations and services, and ultimately instruction.

    Safety for all our students and employees remains a top concern.  Before any plans are put in place to return significant numbers of people to our facilities, appropriate cleaning and protection protocols will be put in place.  A few functions, such as police services, continue to have a substantial presence on campus so we have some current cleaning protocols already in-use. 

    More information will be shared broadly after next Tuesday, April 7th.  The District website is also updated regularly and contains a link to the Contra Costa Health Services website where we go for the latest updates on COVID-19 and where you can find current information about current orders.  The link is here:  http://www.4cd.edu/covid19/default.aspx

    Again, a sincere “thank you” to everyone for your ongoing hard work and dedication to our students’ success.  Please stay safe.

    Gene Huff

    Interim Chancellor

  • Employee Assistance Program (EAP)

    EAP stands ready to provide up to five (5) individual counseling sessions, per issue, per policy year, either in person, or by telephone or web-video conference for problems related to:

    • Childcare and eldercare assistance;
    • Daily living services (arranging help with errands);
    • Stress, anxiety, changes in mood, sadness;
    • Grief, loss or response to traumatic events (like COVID-19);
    • Financial or legal services; and/or
    • Concerns about use of drugs or alcohol

    These services can be accessed 24/7 either by calling: (800) 227-1060     (TTY users call 711)

    -or visiting-

    https://members.mhn.com/external/public/default/login

    4CD Employee login code:  ccccdstudent            
    (this code is not case sensitive, and is for use by employees)           

    Use of these services is confidential between you, the EAP, and the individual professional providers they connect you with.  

    No personal information is shared with the District.

  • Business Service & Central Service Procedures 

    As we continue to work remotely, we will continue to process all Accounting, Purchasing, and Payroll transactions electronically. Below you will find a list of the services provided through the business office with the updated electronic procedures and appropriate forms. As we implement these procedures, we may find the need to modify or include additional procedures or services so please be on alert for future emails.

    This is the second update to these procedures and includes information on the Fiscal Year-End, our training folder on SharePoint, updates to new timecard forms with digital ID instructions, Cashier’s Office, and Information Technology Systems updates. In addition, with the additional shelter in place restrictions, essential employees on campus have been limited. Any requests to work onsite require prior supervisor approval and the employee needs to check in and out with campus police services. An additional factor to consider, is that our facilities department in an effort to reduce costs have adjusted building climate controls accordingly. If you are scheduled to visit the campus, I ask that you contact Russ Holt in the facilities department at RHolt@losmedanos.edu.

    Please note that all forms identified below are available online through the LMC Business Services SharePoint site in the Business Services - Public folder.  Also, the LMC Business Services Public SharePoint folder has a new training folder with resources on digital signatures and budget & expense report training. If you have any other questions, please email Jinpa Tharchin at jtharchin@losmedanos.edu  or Carlos Montoya at cmontoya@losmedanos.edu.

     


     

    FY2019-20 Year-End Calendar:

    Please contact Jinpa Tharchin: jtharchin@losmedanos.edu

    The end of the fiscal year is fast approaching and since we are working remotely, we will need to adjust some of the workflow associated with these annual tasks. Our office will be sending out a memo shortly that will remind everyone of the various tasks and dates. The first of those dates are below:

    Monday April 20:
    Last day to submit all Information Technology and Services Related 2019-20 requisitions, including appropriate back-up documents, for goods or services to be received by June 30. INCOMPLETE REQUISITIONS MAY BE HELD FOR PROCESSING IN THE 2020-21 FISCAL YEAR.

    Friday April 24:
    Last day to submit all other 2019-20 requisitions, including appropriate back-up documents, for goods or services to be received by June 30. INCOMPLETE REQUISITIONS MAY BE HELD FOR PROCESSING IN THE 2020-21 FISCAL YEAR.

     

    Purchasing/Accounting
    Accounts Payable
    Payroll
    Central Services
    Cashier's Office

    Please contact Melissa Inzunza: minzunza@losmedanos.edu  
    Forms available in SharePoint in Business Services – Public/Purchasing

    Purchase Requisitions:

    Purchases requiring a Purchase Order need to be requested through email. Please attached a valid quote/estimate. In the body of the email include a brief description of purchase and a GL number. The respective supervisor will need to be included in the email request (cc’d) as form of approval.

    Journal Entries/Budget Transfer Requests:

    All requests need to be submitted through email. Include description of transaction, GL’s, amounts, and attached any required documentation needed as backup.

    Budget/Expense Reporting:

    All inquiries regarding Budget and Expense reports need to be submitted through email.

    Student Club Check Request/ Trust Account Check Request/ Revolving Cash Claim Request:

    Scan and email the request along with required back up. The request form must include all required authorized/approved signatures prior to processing. All payments will be mailed only. Include the complete mailing address. Once processed, a copy of the form will be returned electronically to the requestor.

    CONCUR Travel:

    All non-essential travel is suspended. Any upcoming CONCUR reservations should have now been Canceled. If any cancelations were unsuccessful, please send related documentation for billing reconciliation. CONCUR Statement charges will be continued to be processed, Any Outstanding travel charges that is missing backup or inconsistent with the Concur Travel Authorization form with be communicated through email.

    Contract Request Form (BP 9.45):

    Contract requests submission will be accepted electronically.

    • BP 9.45- Contract Request Form.pdf

     

    Please contact Alex Harvey:  aharvey@losmedanos.edu  
    Forms available in SharePoint in Business Services – Public/Accounts Payable

    Employee Expense Claims:

    Each employee will still complete the Employee Expenses Claim Form. Once the form is completed the employee will need to sign and scan the completed form along with all required back up documentation per BP 9.22 and email the complete packet to their manager for review. Each manager will need to review, approve, and sign the Employee Expenses Claim Form. Upon signature, the manager will scan the form and email the complete packet (form and backup) to AHarvey@losmedanos.edu for payment processing.

    • Copy of Expense Claim 2020.xlsm
    • fin9_22 Employee Reimbursement.pdf 

    Procurement Cards:

    Procurement Card statements will be sent electronically to card holders as normal. Each card holder will then need to scan and send the statement and all required backup documentation to the appropriate approving manager for review and approval. Once each manager has approved the statement, the manager will then sign and email the complete packet to AHarvey@losmedanos.edu for payment processing.

    • Procurement card summary sheet blank.xlsx

    Ordering Supplies:

    At this time please route all supplies/materials purchases through your supervisor and VP for prior authorization. Please remember to use the appropriate vendor accounts to make purchases as those should be the default payment method and send deliveries to the campus as normal. The campus receiving department is currently staffed to receive shipments. If there are special/unique purchases that need to be purchased through procurement cards reach out to your VP to coordinate those purchases. 

    All Other Invoices:

    All other invoices will also be processed electronically through one of the following processes.

    For Paper Invoices - This means that invoices along with their required backup documentation will first need to be scanned.  For each invoice complete the new electronic voucher label form. Then email the complete packet (invoice, backup documentation, and electronic voucher sticker form) to the approving manager for review and approval. Once approved, each manager will need to sign the new electronic voucher label form, and then email the complete packet to AHarvey@losmedanos.edu for payment processing.

    For Electronic Invoices – Invoices already electronic. Only required backup documentation will need to be scanned.  For each invoice complete the new electronic voucher label form. Then email the complete packet (electronic invoice, backup documentation, and electronic voucher sticker form) to the approving manager for review and approval. Once approved, each manager will need to sign the new electronic voucher label form, and then email the complete packet to AHarvey@losmedanos.edu for payment processing.

    • Electronic Voucher Label.pdf 

    Special Service Contract Requisitions:

    The authorized individual in each department will initiate the completion of the Special Service Contractors Requisition. Once the Special Service Contractors Requisition is completed, it is routed electronically to the appropriate manager in the department with authorization to sign. Once signed, the form will then need to be scanned and emailed to AHarvey@losmedanos.edu for further processing.

    • BP 9.10- Special Service Contractors Requisition.pdf

    Please contact Clarissa Cadena: CCadena@losmedanos.edu  
    Forms available in SharePoint in Business Services – Public/Payroll

    Time Cards:

    Please continue to submit Timecards to your departments/managers by the provided deadlines. Managers will then review and sign. Once signed, managers will then email completed Timecards to CCadena@losmedanos.edu for processing. The district has provided PDF versions of all Timecards, that have been placed in the SharePoint folder. The following electronic timecard forms.

    • Form 7117 – Certificated Variable Service Report_e-sign.pdf
    • Form 7129 – Faculty Variable Service Report_e-sign.pdf
    • Form 7128 – Classified Time Card_e-sign.pdf
    • Form 7277 – Classified Hourly Time Card_e-sign.pdf
    • Form 7372 – Student Employee Time Card_e-sign.pdf

    Please note, when using the timecards, you must use a Digital ID.  To create one, follow the instructions below.

    How to Sign Using a Digital ID (You must have Acrobat DC to use this)
    Go to adobe.com and sign in using “@email.4cd.edu”.  This will take you to your District log in to download Acrobat DC if you don’t already have it.

    1. Create a Digital ID (with password) by following the steps below.  If you already have a Digital ID, skip to Step 2.
      1. Open Acrobat DC and Click Edit > Preferences > Signatures > More in Identities and Trusted Certificates > Add ID > Add a new digital ID I want to create now > follow wizard and create password > Save and exit Preferences

    For detailed instructions and screen shots use link below:

    https://helpx.adobe.com/acrobat/using/digital-ids.html

    1. Open pdf document to sign > Click on a flagged signature line
    2. When the "Sign as "Jane Doe"" box opens, enter your password and Click "Sign"
    3. Choose where you want the signed document saved and forward as needed for processing. 

    Time Entry and Absence Reports:

    These will continue to remain accessible online through Insite and will need to be certified and approved by the Payroll Monthly deadlines.

    In addition to SharePoint, the following forms can be found on the LMC webpage at: https://www.losmedanos.edu/businessoffice/payroll.aspx

    • Payroll Deductions Authorization Form
    • Tax Forms (Federal and State)
    • Direct Deposit Authorization (please submit with a copy of voided check or Bank Direct Deposit slip)

    Go to adobe.com and sign in using “@email.4cd.edu”.  This will take you to your District log in to download Acrobat DC if you don’t already have it.

    Please contact Lisa McFarland: lmcfarland@losmedanos.edu 
    Please contact Robin Scheier: RScheier@losmedanos.edu

    Mail Service:

    For those that are scheduled to work on campus, district mail deliveries are scheduled to be delivered on Tuesdays and Thursdays. In addition, those deliveries will be centralized to the receiving department and will be sorted into mailboxes also on Tuesdays and Thursdays. 

    Mail Drop (Certified Mail):

    Please leave certified mail in the Mail Drop and email lmcfarland@losmedanos.edu and RScheier@losmedanos.edu to let them know that there is certified mail to process. 

    Mail Service (Paper Invoices):

    As mail is sorted, paper invoices will be scanned and emailed directly to the intended recipient. Paper copies of the invoices will be placed in the recipient’s mailbox. Please work directly with your vendors to send electronic invoices. Thank you!

    Please contact Peggy Peters: ppeters@losmedanos.edu

    Office Hours:

    LMC: The LMC Cashier’s Office will be available on Tuesdays from 9:00 am - 1:00 pm to take payments over the phone. Please call 925-473-7502.

    Parking Fee Reimbursement:

    As mentioned during the college assembly, the district is reviewing procedures regarding parking fee reimbursements. Once a process is developed we will communicate that information in another update.

  • Technology Access FAQ

    Please contact Carl Chiu: cchiu@losmedanos.edu

    SysAid Helpdesk:

    For all staff computer and network support please enter a SysAid Helpdesk Ticket. https://www.losmedanos.edu/its/ITsupportserviceslist.aspx.

     

    How can I communicate with my colleagues using chat?

    The District has licensed Microsoft Teams. With Teams you can collaborate with co-workers and managers by chat, and share documents and work. You can access Teams by using your web browser or by downloading the Teams client on your computer. The Teams app is also available from the Apple App Store and Google Play Store for your mobile device. (Teams is currently only available to employees. Faculty cannot use Teams to communicate with students and are encouraged to use Canvas for this purpose.)

    Options for using Teams:

    What is the VPN and do I need it?

    The VPN refers to our Virtual Private Network which is a software that allows secure access to the District network and computer resources. You ONLY need the VPN if you require access to one of the systems at the college or district that is not normally available via the internet. Examples are your shared network drive, Colleague, SQL Reporting Services, OnBase, etc., or access to your office phone extension. 

    Instructions for installing the GlobalProtect VPN can be found on InSite by clicking the yellow “Working Remotely” tile. 

    IMPORTANT: To use the VPN, your home computer must have anti-virus software and be current on the latest virus updates. You must also have scanned your computer for viruses within 5 days and have the firewall protection enabled.

    How do I answer the Main Phone line for the College?

    If you are designated to answer a main phone, your manager can communicate this to District IT. Either District IT or your campus IT will provide you with a laptop that is preconfigured with the VPN and Mitel Connect software. This will allow you to answer the main line using the laptop provided. Detailed documentation can be found on InSite by clicking the yellow “Working Remotely” tile.

    How can I get help from District IT while working remotely?

    The District IT Help Desk will also be working remotely and available during normal business hours, 7:00 AM to 7:00 PM Monday thru Friday, and can be reached by phone at (925) 229-6888 or by email helpdesk@4cd.edu. Note that resolution of issues may take a bit longer while IT staff transition to working from home, and contact by email is preferred during this time. Please include a detailed explanation of the issue in your email, and always include employee ID. Screen shots are also helpful. If you don’t know how to create a screen shot, please take a picture with your mobile device and attach it to your email.

    How do I access the documents on our shared drive?

    Approved network shared drives, where you’ve been granted permission, can be mapped to your home computer to allow you to access your shared files. The VPN is required to do this, and you must be signed into the VPN to access the shared drive. Complete instructions for mapping your campus network shared drive can be found on InSite by clicking the yellow “Working Remotely” tile.

    How do I access Colleague from home?

    Colleague can be accessed from home using the Google Chrome web browser after first logging into the VPN. Information on how to install and use the GlobalProtect VPN, and instructions for accessing Colleague, can be found on InSite by clicking the yellow “Working Remotely” tile.

    How can I access SQL Reporting Services from home?

    SQL Reporting Services can be accessed through InSite after first logging into the VPN. Launch the GlobalProtect VPN, and then click the SQL Reporting Services tile on the employee profile of InSite.

    How can I access OnBase from home?

    The OnBase web client can be accessed through InSite after first logging into the VPN. Launch the GlobalProtect VPN, and then access OnBase using your web browser. Complete instructions for accessing OnBase can be found on InSite by clicking the yellow “Working Remotely” tile.

    We need students to complete forms and send it to us, how is that going to work?

    District IT can provide you with the Dynamic Forms tool which can be used to create electronic forms that students can complete and submit online. Assistance is also available for building the form and programming any workflow that might be required, such as routing the form for approval. To request assistance please email helpdesk@4cd.edu. Include specific details of the form you wish to build and attach an example if it already exists as a document. We will review your request and contact you with further instructions.

    How can I access my voicemail remotely?

    Call (925) 229-1000 and press # when the recording begins. Then follow the prompts to enter your extension and voicemail password. You can also have your voicemail messages sent to your district email address as an attachment, which you can listen to on your computer or mobile device anywhere you can access your email. If you would like to have the email attachment feature configured for you, please email helpdesk@4cd.edu. Include your phone extension in your request.

    For current updates to technology access visit the district website

  • Professional Development

    Grow yourself professionally with GROW@4CD

    grow at 4cd logo

    While working remotely, faculty, classified professionals, and managers are able to access thousands of professional learning opportunities through GROW@4CD/Vision Resource Center.  Simply log in to InSite and select the GROW@4CD tile. 

    Once on your welcome page, select “Learner Tab” and then click “Learner Home” from the drop-down list.  For more information, contact pd@losmedanos.edu.

     

  • Updating the LMC website

    Resources for editng the LMC website

    Contact the web administrator for updating the LMC website

    Web announcements & common tutorials

    Canvas web editing resources

    Web editors checklist