Online Learning at LMC

Opening doors to education

Search schedule for online classes

SEARCH TIP: When searching the class schedule after you click the term remember to click the checkbox for "fully online" or "partially online"

Note: LMC is now part of the California Virtual Campus – Online Education initiative (CVC-OEI) Exchange.  Complete your educational goals quicker!

Access your online classes

  • Access Canvas from the button above or use the Canvas tile on your InSite dashboard, or go directly to and bookmark https://losmedanos.instructure.com
  • Use your InSite username and password.
  • Note: Any changes made to your InSite account, such as resetting your password or adding/dropping a course, will be updated in Canvas in three hours.

Peer-to-Peer Student Technology Support

Visit the Student Technology Help Desk at the Center for Academic Support. Bring your questions about Canvas, Office 365, InSite, Wi-Fi, email, & more! Available for in-person and online support.

Center for Academic Support 
Visit website for current peer tutoring hours
Located at the Pittsburg Campus (CO 300)

Student Tech Support

Online and In-person: Mondays & Wednesdays 9am-12pm

Connect with a student tech tutor via Zoom Student Tech Support 

No computer access? Join the online tech support Zoom meeting room by phone. 669-900-6833  Meeting ID: 927 6418 2712 

Tips and Instructions

  • Where is my Canvas Course?

    There are a few reasons why you may not be able to see or access your courses right now.  

    • “I’m a new student, and when I try to access Canvas it says I don’t have an account.”
      • Your Canvas account will activate once you register for a class. It takes a few hours for new course registration data to update in Canvas. Wait at least three hours between registering for a course and logging into Canvas. Make sure your course registration is processed correctly by checking the My Schedule tile on your InSite dashboard. 

    • “I just registered for a course, and I don’t see it in Canvas.”
      • Verify that you successfully registered for courses by viewing the My Schedule tile on your InSite dashboard.
      • It takes a few hours for new course registration data to update in Canvas. Wait at least three hours between registering for a course and checking for your course(s) on Canvas. Make sure your course registration is processed correctly by checking the My Schedule tile on your InSite dashboard. 

    • “I’m registered for my course(s) in InSite, it’s been at least three hours since registering, and I still don’t see my courses in Canvas.”  
      • Before the first day of class: Each class is set to open on a specific start date, and depending on the date your class starts, you may not be able to view it yet. Your instructor may open the course before the first day of class – check your InSite email for communication from your instructor about early Canvas course access. 
      • After the first day of class: Courses must be published by your instructor before you can access them. If a course is not accessible to you in your course list, it may not be published. Contact your instructor for more information about when your Canvas Course will be available. 
      • You may need to clear the memory cache in the browser if you are not seeing your classes. Browsers hold old images of web pages to speed up browsing, but these can become corrupt. Log out of Canvas, clear your browser cache, then log back into Canvas. If you need help clearing your browser cache, contact the LMC Student Technology Help Desk, District IT Helpdesk at 925-229-6888, or contact 24/7 Canvas support. 

  • Browser Support

    Recommended Browsers
    Canvas works best on the current version of Chrome, Firefox, Edge, and Safari. Use the browser checker tool on the browser and computer requirements guide for Canvas to verify that your browser is up to date.

    Computer Specifications
    It is recommended to use a computer five years old or newer with at least 1GB of RAM.

    Operating System
    Canvas requires an operating system that can run the latest compatible web browsers. Your computer operating system should be kept up to date with the latest recommended security updates and upgrades.

    Internet Speed
    It is recommended to have a minimum Internet speed of 512kbps. Check your Internet speed at speedtest.net.

    Clear Browser Cache and Cookies
    If you experience technical issues while using Canvas (missing courses on your dashboard, Canvas not displaying correctly, etc.), try clearing your browser's cache and cookies. Use the keyboard shortcut Control + Shift + Delete (or Command + Shift + Delete on Mac) to quickly bring up the clear cache window on your browser, or use the following guides below to clear the cache through the browser's settings:

  • Using Zoom in Canvas: TechConnect

    TechConnect Zoom is an online meeting tool using Zoom, a web-based technology on a secure platform that integrates with your Canvas course. Your instructor may use TechConnect in your online classroom to schedule Zoom meetings. Use the guides below to see how to access TechConnect Zoom in Canvas to view upcoming meetings, previous meetings, and meeting recordings. 

    How to Access Zoom Meetings in Canvas

    Canvas - TechConnect Zoom - Student Guide 

    Zoom Meeting Security: Authenticated Users

    Your instructor may require you to login in to Zoom with your InSite username and password to keep the class meeting secure. Use the guides below to learn how to access a Zoom meeting that requires authentication before joining.

    Video tutorial - How to login to your Zoom classroom

    Step-by-step guide: LMC Zoom Authenticated User sign-in

  • Office 365

    Microsoft 365 is a subscription that includes the most collaborative, up-to-date features in one seamless, integrated experience. Tutorials on how to use Office 365 are being developed