we are here to help your needs in all classes
The online service is now available. When you submit a paper, you will receive an instant message thanking you for you submission. However, we may still be experiencing technical difficulties, so please call us at ext 3176 to make sure we have received your submission.
Face-to-face consultations are the most effective method for helping you with your college papers, and we highly recommend that you visit the center whenever possible. (Please call (925) 439-2181 ext 3176 to schedule an appointment.) However, when face-to-face consultations are not possible, online writing consultations are an alternative method of receiving advice about papers.
As with face-to-face consultations, the online consultation does not edit papers. Please remember that the consultant's role is to support students with their writing; the ultimate responsibility of correctness and completeness rests with the student.
Please allow up to two writing center business days (48 hours) for us to read and respond to your papers . The center is closed weekends and holidays during the semester, so we will not respond to papers during these times.
Requests will be processed Monday – Thursday 8:30am – 4:00 pm and Friday 8:30 am to 12:00pm. We will alert you via your email that we have received your request. If you do not receive notice or a response from us, please call the center at (925) 439-2181 ext 3176.
As the center’s mission is to provide writing instruction, (coaching) consultants do not proofread or edit papers. We primarily look at global issues (development, organization, logic). We will direct your attention to style and grammar problems by marking areas of concern. On longer papers, we will mark only the first two pages for style and grammar convention errors. Please limit your submission to 5 pages. If your paper is longer, please select and submit the areas that concern you the most, and if possible, include your working thesis statement.
During peak periods or limited staffing, we may not be able to respond to you in a timely fashion. We will let you know as soon as possible if this is likely to happen.