The District Help Desk handles all account and support requests for these services. Email them at
it-help@4cd.edu or call them at (925) 229-6888 (from on campus dial 8-1-6888).
For these computer, network or technical needs ranging from technical troubleshooting to computer installation requests email the LMC Help Desk at it-help@losmedanos.edu or call x3767.
To request new accounts, please have the appropriate manager or dean use the District form located on the LMC Office of Instruction Forms page http://www.losmedanos.edu/intra-out/oi/forms.asp. To request the extension or closing of an account, please use it-help@losmedanos.edu.
For distance education courses http://online.losmedanos.edu/.
For support email the LMC Help Desk at it-help@losmedanos.edu or call x3767.
To schedule the delivery of AV equipment or checkout media (i.e., LCD projectors, slide projectors, flipcharts, digital recording devices, tape players, video cameras, etc.), please use media-help@losmedanos.edu. 24-hour advanced notice is required.
Special AV setups and large events require a minimum of one week advance notice and a consultation meeting with IT&S staff. To request a special event setup, please send an email to media-help@losmedanos.edu or call x3767.
Each Los Medanos College student must have a LMC ID card whether full- or part-time. Without one, a student cannot borrow a book from the library, use certain services provided in the Student Service area, or use the computer labs or the Assessment Center. An ID card is obtained at the service counter on the 2nd floor of the library. Students must bring verification of current registration at Los Medanos College along with a form of photo identification. For Frequently Asked Question see http://www.losmedanos.edu/its/IDFAQ.asp.
All computer, printer, software and major technology purchases must comply with standards and go through IT&S for purchasing support. To request technology purchasing, please have the appropriate manager, dean or department chair email your approved request to it-help@losmedanos.edu.
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