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Student Life

Helping to shape and improve the college experience

 

Student Grade Appeals & Complaints

To file a grade appeal, please complete a Student Grade Appeal Form and submit it to the Student Life Office. You can download the form below or pick up a copy at the Student Life Office.

Student Grade Appeal Form

For more information, please download the Grade Appeal Procedure.

If you have questions or need assistance with filing a Grade Appeal, please contact:

Dave Belman
Director of Student Life
Student Life Office (GA Building)
dbelman@losmedanos.edu
(925) 439-2181 ext. 3205.

 

Student Complaints

Finding Help with Difficulties You Encounter at Los Medanos College

We hope that your experience at LMC has been a positive one and that you are satisfied with the assistance you have received in and around the college. But if you do run into difficulties with any of the following areas, note the procedures for addressing your concerns.

Dowload the Student Complaint Form.

Dowload the complete Student Complaint/Appeal Procedures.

Type of Difficulty Procedure – At a Glance*
With a campus service or office If your concern cannot be resolved by the person providing assistance to you, ask to speak with the immediate supervisor. If the issue is not resolved, contact the next level manager.
With an instructor or counselor Speak with the instructor or counselor to seek a resolution. If the issue remains unresolved, contact the department chair. If no mutually agreeable solution is reached, pick up a “Student Complaint Form” from the Office of Student Life, the Counseling Center or the Information Center. The form will be sent to the appropriate Dean or Senior Dean for determination of a solution.
With other employee Speak with the person to attempt to resolve the issue. If this is unsuccessful, ask to speak with the immediate supervisor. If the issue is still unresolved, complete a “Student Complaint Form” and submit to the Office of Student Life, the Counseling Center or the Information Center. The form will be sent to the appropriate next level manager for determination of a solution.
Grade Appeal No grade may be challenged or changed more than one year after the end of the session in which the grade was assigned. Speak with the instructor who gave the grade. If the instructor does not agree to change the grade, speak with the Department Chair. If no agreement is reached, visit the Office of Student Life, the Counseling Center or the Information Center and request a “Student Grade Appeal Form”
Unlawful discrimination or harassment Contact the Senior Dean of Student Services for information about the district board and college policies/procedures regarding discrimination and harassment complaints.
Your academic status/educational program/personal issues Contact the Counseling Center to arrange to speak with a counselor if you have questions about your academic progress, your educational program plan, or if you would like to discuss personal difficulties that are affecting your progress in classes.
Nursing Program Refer to the Nursing Applicant Handbook or contact the Director of the Nursing Program.
Parking Permits/Campus Safety The campus Police Services Department can assist you with concerns regarding your campus safety, parking permits, or reports of loss or theft.

*For more information refer to the “Student Complaint/Appeals Procedures” available on the college web site www.losmedanos.edu, or in the Office of Student Life, the Information Center, the Counseling Center or in the Office of the Senior Dean of Student Services (room locations and phone numbers below).

College Phone: (925) 439-2181

Service: Location: Extension:
Counseling Center CC3 – 414 X3334
Information Center CC3 – 400 X3422
Nursing Program CC4 – 486 X3286
Office of Student Life GA Building X3266
Office of Senior Dean of Student Services CC3 – 403 X3372
Police Services CC1 – 132 X3228